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Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

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Zero KB issue - not able to make backup

I have a iPhone 6 i would like to retrieve all the photos from. But it does not appear in iTunes when i connect it. Not able to login and to iCloud sync since the phone is near non-operable due to the “Zero KB” space.

Erased ALL apps. But it does not free up any space :(

Any suggestions? Thanks

A video of the phone here: https://www.youtube.com/watch?v=fyQua17L...

Answer this question I have this problem too

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The "trust a computer" box when i insert USB to Mac does not appear on the iPhone :-/ iTunes just says "Value missing"

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1 Answer

Open your photos and look for a folder called deleted items. Delete all the items in this folder.

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Hi Brian. Not able to open the photos app. Just white screen. See the video.

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Klaus M will be eternally grateful.
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