Skip to main content

Series of HP Pavilion laptops released in 2015. The 15-p is more difficult to service then later 15-x models.

23 Questions View all

Certain Keys On Keyboard Are Unresponsive

My HP Pavilion 15-e013TX’s built-in keyboard has some keys unresponsive (A,S,D,F,J,K & L to be specific) I tried most of the things on https://au.pcmag.com/how-to/9345/how-do-... but the problem still prosper.

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

2 Answers

Chosen Solution

Most of these are because the keyboard has failed or the connector is loose. It may work again if you reconnect the keyboard internally, but it’s generally due to a matrix failure.

In your case, you picked the wrong system :-). The 15-e has a modular keyboard, which isn’t the case on the 15-p series. Refer to the Service manual to replace the keyboard and get the part number that matches the country you are in. The US part numbers are 719853-001 or 720597-001.

Was this answer helpful?

Score 2
Add a comment

You will have to change all the Keyboard

Was this answer helpful?

Score 0
Add a comment

Add your answer

FAMASyCoyote 358 will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 8

Past 30 Days: 11

All Time: 209