Fix Your Stuff Community Store

Repair information and guides for the iPhone 6S Plus that was released on September 25, 2015. Model A1687, A1634

1041 Questions View all

Options

Can USB hub damage charging cable

Hi,

Hoping someone here can confirm whether this a thing or not.

I’ve been charging my iPhone at work using the official iPhone charging cable with a hub (Toshiba dynadock - which I use to plug my laptop in for my screens, ethernet etc).

A few weeks ago my phone stopped charging (at first would only charge a few %, then it stopped altogether).

I tried the cable at home and it had stopped working.

I replaced the cable with another we had lying around, and the phone was able to charge again!

However, since plugging it back into the dynadock, the cable has started behaving temperamentally again. I have it plugged in via the main adaptor and it will charge a little before failing and saying something like “this accessory is not supported by this device”.

Any ideas what might be happening? Is it possible that the dynadock is killing the charging cables?

I’ve had this issue about a year ago with my previous iphone and was told that it was most likely due to using unofficial (non-Apple) charging cables.

Thanks

Alex

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

Non MFi-certified chargers can damage the charging circuit inside the phone. Cheap dollar store chargers have a bad reputation around here ;>).

However, hub is a relatively but not completely passive device. If you are getting an “unsupported device” message, then the communications between the charger, phone and cable isn’t happening. Use an official charging brick, plugged into the wall to charge your phone. If you need to do an iTunes backup, connect it directly and you will not have any issues.

Was this answer helpful?

Yes No
Score 2

1 Comment:

Hi,

Thanks for your answer. I have tried charging the phone via cable into the mains adaptor, and still having issues so just wondering why this has been happening and whether it’s known about that this sort of hub can damage usb cables.

Thanks

by

Add a comment

Add your answer

alexeigeorge will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 93