I purchased this battery a while ago and lost it. I found it again and decided to try to install as the laptop runs mainly on power cord. After installing the laptop would not start unless plugged into the power cord. It say that no battery is installed and is running on the cord.
Did I purchase the wrong battery? What else could be of issue?
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We can test to see if coconutBattery recognizes the battery. Complete this guide and upload a screenshot of the application window to your question.
Adding images to an existing question
If we get results from coconutBattery that look like this image, the battery is a dud. Replacing it with a new one should do the trick.
Guide
Difficulty:
Very easy
—
2 - 5 minutes
Guide
Difficulty:
Very easy
—
3 - 5 minutes
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1 Comment
Do you get a orange light on the charger? If yes let it charge for a while as the battery may be dead quite and take a long time to charge from 0%.
by Ben