Ink cartridge failure help
I have a HP 4630 OfficeJet Printer. I have a new HP 61 black ink cartridge that I ordered from HP. I put it in the printer, and it continually says, " Ink Cartridge Failure". I have done all I know to do, reset the printer, cleaned the contacts, etc. I have been on HP.com and nothing works. It is out warranty, so you can only access information on HP.com for tech help. Does anyone know anything to help me with this problem?
Here is other messages that shows on the printer
1. Ink Cartridge(s) Problem The following Ink Cartridges must be replaced. I have brand new ink cartridges.
2. It was printing about 2 weeks ago, when I replaced the empty ink cartridge. Then, it stopped. I called HP and they sent another one. Now, it will not accept the new cartridge.
3. I have downloaded print drivers from HP.com and I have uninstalled and reinstalled the printer software about 4x.
Is this a good question?