Released January 2016, Identified by model number BDP-S3700

5 Questions View all

Why does the open/close button not work

I have disconnected both the audio and HDMI cable from my device.

After turning on the device, pressing the open/close button has not effect. The green power led is on.

I have tried resetting by holding on the open/close button, and the plugging in the power cord. This did not fix the problem.

Any suggestions or advice would be gratefully received.

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

Free shipping on all orders over $100 or containing a Pro Tech Toolkit!

Browse Our Store

1 Answer

Most Helpful Answer

@igreid wonder if it is in demo mode. While the player is turned on, press  ■ (stop) , RETURN, (pause), and then the SUBTITLE  button on the remote to disable it.

You can also try to open the case by inserting a paperclip in the hole of the drive

Block Image

Was this answer helpful?

Score 2


Thanks for the suggestion. This did not help.

This is the second unit I have had this issue with

Not sure what to do next.


Add a comment

Add your answer

Ian Reid will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 5

All Time: 89