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Released on July 28th, 2017, the New Nintendo 2DS XL is a handheld gaming console succeeding the Nintendo 2DS.

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Top screen black but backlight working - where is the fault?

Hello! I have a New 2DS XL where the top screen is always black but the backlight comes on no problem. The bottom screen works perfectly for display and touch input so it doesn’t seem like there’s a full on connection issue somewhere, and I assumed that the top screen ribbon cable was just seated badly. I re-seated it (to the best of my knowledge) but the issues persist.

Replacing the entire top LCD might be beyond my skillset right now, so is there something that I’m overlooking that might cause the top screen’s backlight to work but not the display?

Answered! View the answer I have this problem too

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I bit the bullet and just replaced the screen. It turns out that the ribbon cable was mostly torn from friction with the hinge and the remaining connectors must have just been for the backlight

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Bob will be eternally grateful.
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