How can I prevent my stop button from not working?

I have had this used digitech jamman stereo for 2 years by now so I’m slowly learning all of its capabilities and inserting it into my live shows until now when it’s become a necessity. But there’s also another growing occurrence. Every once in a while, the stop button does not work. At home it’s usually fine but even yesterday at the gig it didn’t function correctly. It starts fine but doesn’t stop, and with the stop button you should be able to time stretch but instead nothing and so also scratching all unsaved changes to a program becomes impossible unless I unplug the device. It comes and goes but once it’s started, there’s no fixing it for the rest of the night. I hope that there is a way I can repair or atleast troubleshoot this problem to get back to having a clean performance. Thank you for your prompt response concerning my issue. Vonn

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