Released September 21, 2018. Models A1921, A2101, A2102, A2104. Available as GSM or CDMA / eSIM or nano-SIM / 64, 256, or 512 GB / Silver, Gold, or Space Gray. (Pronounced "iPhone 10 S Max.")

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My phone has green line and smashed screen I can receive calls it says

Can my phone be fixed it has green lines down middle and shattered screen it will receive calls but not ring out or charge says phone disabled it's the latest ipdone

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The screen is definitely replaceable. The only thing though is that the screens are very expensive, costing upwards of $300 sometimes, depending on the quality. The “iPhone is Disabled” message usually happens when the phone’s internal clock resets due to an extremely discharged battery, though it could be a different cause, and can be fixed by connecting to iTunes and restoring it by going into restore or DFU mode. As for the phone not ringing out or charging, that seems like a problem with the speakers and lightning port. Overall, this phone seems to be very abused, and likely will be very costly to repair. You could take it to Apple and see if you can get it repaired or replaced, or you can go Third-Party, and although it will likely be cheaper, the parts might not be the best quality. Since the phone is new, I would recommend going to Apple instead. Next time, though, get a case and screen protector. Rhinoshield makes great quality screen protectors and cases.

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Screen is repairable but usually more expensive than previous models. I recommend Apple due to the fact that you can retain your warranty and the phone is still quite new.


Iphones with broken screens usually go into disabled mode when the touch function is triggering itself due to the damage and it inputs the passcode wrong too many times. You can recover through itunes but you may have lost your data if it isn’t backed up.

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Thank you for answering very helpful but it's not under warranty as my daughter fell down her stairs and phone fell with her ..another question are you saying to take it to apple instead of phone hospital Thank you for yhour help

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Yes, unfortunately due to damage, the costs won't be covered by Apple but if you get the repair through them, your warranty will remain intact. A "phone hospital" will void any outstanding warranty. The decision is really up to you though :)

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I totally agree with Beninja, due to the fact that this phone is quite new I would at least try and take it into the Apple Store; and at least see what the people there have to say. It never hurts to try.

Unfortunately, DIY doesn’t look like an option quite yet for this phone as I cannot find a screen replacement part from a known-trustworthy source, yet. Later on down the road that will for sure be an option.

Apple Store near you

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