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Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

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No service after charger stopped working

Last night I plugged my phone in to charge it, and it gave me an alert box. My phone was locked and it said something like “You must unlock your iPhone to use this accessory”. Then when I unlocked my phone nothing happened. Ever since then that charging cord hasn’t worked, yet other cords are working fine. I’m not worried about the cord, but I included that because I think it’s related to the issue. Ever since the charger thing happened, my phone has not had service and says ‘Searching’ constantly in the top left. I’ve tried turning the phone on and off, doing a hard reset, resetting network settings, and removing the SIM card, all to no avail. That first started about 24 hours ago. Has anyone seen this issue before? Thanks!

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2 Answers

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Sometimes poor quality chargers and cables can cause charge circuit damage on the logic board (Tristar IC) but I’ve never heard of this causing searching issues. Does everything else work on the phone, like cameras, sensors, WiFi/BT, buttons etc.?

At this pont, you may want to do a backup and then Restore the device to see if that helps. Beyond that, you’ll probably have to have this phone looked at by a shop that does micro-soldering repairs.

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see the phone shows true face oclock or no .

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