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Released in October of 2014. This model, SM-G530H/DV Samsung Galaxy Grand Prime, comes in a White, Gray, or Gold casing.

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My phone is not working at all

Yesterday I was browsing internet with my phone then suddenly screen went black.I waited for about 2 minutes but it was still black! (about 70% battery)

Then I pulled out the battery and replaced it and I turned on the phone.Everything was okay for about 1 minute then my phone froze (Nothing was working) and after 10 or 15 seconds, the screen went full purple and after 10 seconds after that, screen went pink!

I pulled out the battery again and put it in again but ((nothing)) worked anymore.I held power button for 5-6 seconds but nothing reacted(No vibration or….)

I guess it’s because of my broken battery charger.My battery charger's wire is broken and sometimes it disconnects and connects again so I guess it damaged motherboard

Any help is greatly appreciated…

Answer this question I have this problem too

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@crdtr this alone “I guess it’s because of my broken battery charger.My battery charger's wire is broken and sometimes it disconnects and connects again so I guess it damaged motherboard “ would lead me to repalce the battery with a new one. you charge may have damaged the board but it is more likely that you have damaged batteries. Start with a new battery and a new charger before trying anything on the motherboard.

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But can a damaged battery be the reason of purple and pink screen or freezing?

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with a power issue a lot of things can happen. If nothing else, a new battery and a new charger will at least provide you with a known-good starting point for further diagnosis. One should always address known repair issues first.

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Mobin Faraji will be eternally grateful.
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