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Alienware P18G M14X R1 14in - 2.3GHz Intel Core i7-2820QM, Nvidia GeForce GT 555M / Intel HD 3000.

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will not shut down when I close top

Have to keep adapter on due to laptop not shutting off when I complete using it and I close the screen. Can look through some of the ports and see power is still on.

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If i want to on the device i cant on and i use charger then can on the device...i dont know what is the problem..can u explain??

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Hi @zardoz3rd ,

Assuming that you have Win 10 installed.

Have you checked the power options settings for when the lid is closed to see if it set for “shutdown” and not some other setting such as do nothing, hibernate or sleep?

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Ozzie Menendez will be eternally grateful.
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