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Fix Your Stuff

Right to Repair


Released September 25, 2015. Model A1688/A1633. Repair of this device is similar to previous generations, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, 64, or 128 GB / Silver, Gold, Space Gray, or Rose Gold options.

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Phone screen not working

The screen is black but is still lit up when I press any button, I can still press things and I hear it responding like when I touch it to put the passcode. It makes the key noises. But the screen won’t display anything. How can I fix it at home

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2 Answers

You tried Resetting the device obviously i assume.

Was it dropped? Did it go into water? Was it bent?

Sounds like a bad screen, There should be guides, and i believe the tools you would need to replace the screen on this site here.

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can you tell us what you were doing prior to the black screen? Is the phone hot? is your phone damaged in anyway (software - memory at full capacity, outdated firmware, hardware - dropped it, used a really really off brand charger that messed up the motherboard)

If you want to fix it at home, I would first plug it in your computer and check on itunes to see if your computer recognizes your device. If so, back it up and do a factory reset or restore it to a previous time when your phone was working.

if neither of these work, open up your phone and check the screen digitizer circuits and your battery. what do i mean by battery? you could have a faulty battery (therefore it’s swollen and beginning to press up against the motherboard, causing issues)

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daphne morffi will be eternally grateful.
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