Skip to main content

Third generation Surface Pro tablet, released June 20, 2014.

123 Questions View all

Screen won't turn on after replacement, computer is running.

I have just plugged a screen replacement for the microsoft surface, and though the fan is running and the computer is definitely on, the screen won’t so much as even light up. My old screen was doing this before removal, but it had been cracked for some time.


Is it possible something is blown on my motherboard? I may have forgotten to remove the battery connector before removing the initial cracked screen.

I’ve also considered that it may just be a fried ribbon cable.


Any help would be most appreciated.

Update (08/20/2018)

The bridging pieces are still there for sure. I had read something about the driver possibly being messed up when the computer gets turned on without the screen attached. I definitely turned my computer on after removing the screen initially to see if it was still operational.

Answered! View the answer I have this problem too

Is this a good question?

Score 0

Comments:

So that's all anyone has for me? Seriously? Just the one answer that gets regurgitated regardless of the problem?

by

Add a comment

2 Answers

Chosen Solution

Have you tried using a micro HDMI cable to an external display to test that it is actually running? That should work even without the LCD attached.

Was this answer helpful?

Score 1

Comments:

yup. thing was my minidisplay was also broken, but just today i received a dock and am using the computer in question to type this comment

by

Then I can only imagine three possible answers. Either you put the connector bridge in the wrong way (it will go in upside down), the cable got damaged, or the LCD you received is defective.

by

It was the LCD cable! thanks so much

by

Add a comment
Most Helpful Answer

The battery and display connector have a bridging piece with pins on it which can be very easy to lose when you remove the screw and cable from the connector on the board.

Those are required for a connection to the ribbon cables.

Was this answer helpful?

Score 1

Comments:

Not my issue. both bridging connectors are in place. I have already researched this issue enough to have covered such bases.

by

Add a comment

Add your answer

Norman Wolfe will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 5

Past 30 Days: 21

All Time: 1,565