Skip to main content

Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

2266 Questions View all

screen is stuck on support.apple.com/iPhone/restore

My phone worked this morning and now is stuck with a cable, itunes logo and a link that says support.apple.com/iphone/restore

Answer this question I have this problem too

Is this a good question?

Score 3
2 Comments

hold the home button and pwr button down at the same time for up to 30 seconds and your phone should do a reboot. Let me know if this helps.

by

Did not work.. It still comes back with the support.apple.com/iphone/restore I’ll have to try to connect to itunes and hoping that will help. any other ideas anyone?

by

Add a comment

2 Answers

Most Helpful Answer

you need to connect it to itunes

Was this answer helpful?

Score 1
Add a comment

hold the home button and pwr button down at the same time for up to 30 seconds and your phone should do a reboot. Let me know if this helps.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Michelle will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 3

Past 30 Days: 3

All Time: 2,010