Why is my phone screen not working

Hi my phone is on but I can't see the screen its just black I tried restarting it but nothing is working I'm not getting any phone calls coming in either

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Is it my screen or battery?


Hi @alycerobert ,

Are there any indications on the screen when you connect the charger to the phone and switch the charger on?

Has the phone been dropped or gotten wet at all?


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