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Repair Guides for HP Desktops.

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one screen work only

i have desktop with two screens in a extend mode.

one screen work just fine while the other . the primary screen turn off

after about 4 hours.

the pc is on high performance power plane .

sleep mode and screen turn of set to never according to the plane.

even in the domain group i put this pc in the group that design to never

shutdown the pc in the group.

yet one screen always shutting down.

Answer this question I have this problem too

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5 Comments:

Hi,

Does the monitor lose power or just state no signal?

Can you swap the monitors over to determine if the problem is with the monitor or the OS?

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the monitor get in to sleep mode. when i tried to press any of the screen buttons there is no respond but the light is on (orange color).

and the other monitor steel working. and the windows work to

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Hi @jackob

What is the make and model number of the monitor with the problem?

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i tried 3 different kind of monitors

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Hi @jackob ,

What is the model number of the HP desktop computer and what OS is installed?

Do you have a 3rd party graphics adapter card installed and if so what is the make and model number of it?

Have the 2 screens worked OK before in this mode or not?

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1 Answer

Power saving? Try nvidia's built in multiple monitor synchronisation (if you have an nvidia card that is) more information here: http://nvidia.custhelp.com/app/answers/d...

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