I bought a brand new K45SSWH and just plugged it in to test it. When I turn it onto "stir" it pulses very fast. It also seems to be sparking inside when looking in the gap of the speed controller. I checked youtube videos and all the others spin slowly. Any idea whats wrong?
Is this a good question?
Rep: 450.7k
11
367
1.4k
Hi,
Given that it is “brand new”, it should be covered by the manufacturer’s warranty.
According to this link, KitchenAid says :
“For all products purchased in a retail location or through a trade partner website, please refer to that seller's returns policy. If you have additional questions, please contact Customer Service at 1 (800) 541-6390 for Countertop Appliances, Kitchenware & Kitchen Tools or 1 (800) 422-1230 for Major Appliances and Microwaves”.
I suggest that you either return it to the retailer or contact KitchenAid about a manufacturer’s warranty repair or replacement as it is obviously not working correctly.
Was this answer helpful?
Past 24 Hours: 1
Past 7 Days: 1
Past 30 Days: 3
All Time: 58
