Model A1318 / 32 or 64 GB capacity

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battery does not charge

when turned on get message that battery is low. Battery indicator indicates charge is low. Have tried to charge via 2 different usb port connectors and 2 wall adapters but do not get the battery icon to show it is charging and after trying both methods to charge stll does not show it has charged.

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Have you tried charging it overnight? Sometimes batteries are severely depleted. But if the battery still gets no power to it, my recommendation is to replace it.

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also clean your dock connector and make sure that you have a good USB cable. Check the dock connector for debris corrosion and bent pins.


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