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So I have this issue her right now.
A customer came in with broken screen, changed the screen and homebutton was working fine no damage to the homebutton or anything.. after three weeks he came back, I replaced the screen and homebutton was working again.. now he came back again and the home button is not working anymore with "assisive touch" on screen.
Anyone know what the issue is?
Experienced it before?
Is this a good question?
Rep: 159.7k
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Check the home button cable under a microscope. It could have a very small tear / scratch causing the home button to not work properly.
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I already did, whats interesting tho is as soon as you put it on a new screen the home button works, no issues at all.
Very weird. Last time I had this issue was just a aftermarket screen having a faulty home button extension cable flex.
Unless the front camera somehow got damaged which would be hard to tell as the issue appears a week or two after.
Is the phone's iOS system software up to date? The current one is 11.4.
Correct, so front camera can issue a "touch-id not working, blabla " message?
Yes, if it is faulty but the phone seems to have some weird board issue if it's coming back after two weeks.
Ill check the front camera if the customer comes back again. thanks ben,
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