Hard drive is not accessible
My WD Elements Portable stopped functioning after a drop. It still powers, it still connects and is detected by the PC in device manager and a Disk Drive is assigned to it. Then I get the message "X:/ is not accessible. The request failed due to a fatal device hardware error."
Using their Diagnostic Tool (Data LifeGuard), A Quick Test passes, while an Extended Test fails with "Too many bad sectors detected"
Because I dropped the device, I'm thinking that it may all be the result of a loose connection, which I have no idea how to resolve. WD doesn't to repair services and the alternative is to spend hundreds on a data recovery system.
My guess is to buy another hard drive, pop both open, swap out whatever parts I can see, but I'm worried then about compatibility.
Is this a good question?