We have a Sony 4KUHD Upscale Blu-ray disk/DVD player with wireless LAN built in, Model BDP-6500. DVDs have started jumping and/or freezing. We can't fast forward past or return to the start. Do we have to replace it, or is some kind of repair possible?
Is this a good question?
Rep: 5.4k
6
11
When the jumping and freezing occurs, does it sound mechanical? If so, the drive or more likely the laser is going bad. If not, a firmware update could do the trick. Im not sure what firmware you are on, but there is a new one available as of 2/22/18. I would link it here, but Im not sure if that is allowed. Google your model number with the word firmware and it should be one of the first few results.
Was this answer helpful?
Past 24 Hours: 0
Past 7 Days: 0
Past 30 Days: 0
All Time: 180
