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Repair guides and support information for televisions manufactured by RCA.

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tv screen keeps going balck

recently bought tv, almost 3 months old

unfortunately past its 30 day return

k so the issue im having is :

ill be watching a movie or YouTube, gaming, etc , and the screen will go black , sometimes i can get a few hours of viewing or sometimes 3 mins

the audio keeps playing, i can switch channels and hear them just cant see them.

i have tried unplugging the tv and leaving it unplugged week , switching hdmi ports,

tying it on other tv, computers etc.

sadly nothing seems to be working.

i have tried doing the flashlight trick , i can slightly see the images

Answer this question I have this problem too

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'''++bloodchi++'''  “i can slightly see the images “ means you are losing your backlight. This can be related to the power board or the T-con board as well as the backlight array itself. You will need to let us know what model your TV is. RCA offers a one year parts and labor warranty. They can be reached at 1-800-433-8974. So before tearing it apart, you do want to contact them first.

If there is absolutely no way that this is covered, remove the back of your TV and take a look at all the boards and cables. Make sure everything is connected properly. Post some images of your boards with your question. That will enable us to see what you see and hopefully point you in the right direction. Use this guide Adding images to an existing question for that.

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