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AT&T’s Handset Phone answering system with the model number: EL52300.

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Why does my landline not ring

my landline AT&T phone does not ring - the person calling has to leave a message

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The volume is at 6 and does ring on the base - it just suddenly stopped ringing when someone calls a couple of days ago

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If there's a separate "ringer" in the handset then that's where I'd go first. If it rings through the handset speaker then it's likely a control board problem.

The disassembly guide is here: ATT EL52300

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Sorry to ask an obvious question but have you set the ringer volume? Was it working and then stopped?

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Check the handset volume too. Here's the manual page.

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Janet Roberts will be eternally grateful.
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