Screen replaced with OEM part. Face ID intialises but is not working as it should.
When user rotates head during setup, it only picks up around 3/4 of the Face. Other times it can’t find a Face and just blues.
Any ideas? Checked connections, restarted phone etc.
I don’t believe the cable has become damaged as it is not saying ‘Face ID unavailable’.
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Rep: 133
2
I hope this will help you
Reasons why face id is not working
1. If your face doesn’t match 5 times.
2. If you iPhone X charge is 10% or below .
3. It might not work if you just switched on the device or restarted it .
4. Since 48hours if you haven’t unlocked the iPhone X
5. After 6 1/2 days if you are given a 4 hours time and if you do not unlock with Face id in those 4hours, a passcode is generated once you try unlocking .
solutions for face id
1. update your Os .
2. check face id setting.
3. reset face id.
4. re-starting iPhone X
5. make sure you are directly facing trueDepth
6. reset all settings
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Rep: 635
6
6
1
there is an infared camera on the left side and a dot projector on the right side. you need to adjust one of the 2. most likely one of them is just not aligned just right in the cutout.
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1 Comment
Reinstall the screen or clean the screen to make sure there is no dust on the sensor hole.
by Mandy