Rep: 13
2
Got my iPhone SE screen replaced yesterday with a reputable company. All was grand, no issue with the Touch ID until about an hour ago when it stopped working. Got a pop up saying unable to active Touch ID. Tried turning it on in setting and just said failed, try again. Restarted serval times. Is this a hardware or software problem and what could I do to fix it?
Is this a good question?
Rep: 781
5
3
1
Check first all hardware, flexcables etc... check really detailes... also check the homebutton flex cable direction.... make clean with alcohol...
Was this answer helpful?
Aaa you not repair by self? Maybe the company forgot put small metal piece the homebutton flex conn... make reklamacion i think.... only touch id not work or complete button?
Only Touch ID, but was working perfectly until just over an hour ago
I got a year warranty on the replacement so I might talk to the company if I can’t get it to work
When you have warranty ask first this conpany for some solution.
. But dont open this iphone now... some service centre have some "warranty labels"... when you open it, he check it and warranty is finish.... but is 99% some issue abot the lcd change.... i think make no stress, you find some warranty solution...
I might bring it into an official apple distributor to see if it’s anything to do with the software and if they can’t figure it out I’ll send a message to the company
Past 24 Hours: 0
Past 7 Days: 0
Past 30 Days: 1
All Time: 406
