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Repair guides and support for Lenovo's line of consumer-oriented laptops, the IdeaPad series, first announced January 2008.

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Keyboard is not functioning when I turn on the PC

My keyboard isnt working! Am now using the onscreenkeyboard! When i restart the laptop, and press the capslock key it lights on all through and doent work again the same applies when i press it off when am restarting the laptop it doesnt woerk again. The keyboard isnt working at all;what might be be problem?!

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Hi @vinmaish ,

What is the model number of the IdeaPad?

What OS is installed?

Has any liquid been spilled onto the keyboard?

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My lenovo is ideapad 120s-11IAP

Model name81A4

After going through the devive manager i havent found any place about disabling the keyboard. I need a permanent solution because last week it had the same problem but it had to be formatted which is expensive here and not the best and permanent solution!

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Hi @vinmaish ,

Did the keyboard work again after the IdeaPad was 'formatted' or not?

By 'formatted' do you mean the the OS was reinstalled?

What OS is installed?

Try starting the IdeaPad in 'safe mode' and check if the keyboard works OK in this mode?

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Hi @vinmaish ,

Again,

What OS is installed?

Try starting the IdeaPad in 'safe mode' and check if the keyboard works OK in this mode.

This information will help us to help you!

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The Lenovo doesn't have a safe mode option however after it was formatted and OS reinstalled and it worked; windows 10 pro was installed and it is the current windows of the laptop. It has been two weeks since the keyboard stopped working and I please need a good and permanent solution.

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3 Answers

you should check your device manager and look under keyboards to see if it has been disabled or needs to be updated

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When it was formatted, the OS was reinstalled and the keyboard started working!I havent still solved this problem since formatting it again will cost me money of which i dont have for now. I need a permanent solution please!

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Try to have a look at lenovo support page https://pcsupport.lenovo.com/gb/en/produ...

I by the sound of it you might have driver issues.

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my lenovo keyboard stooped working from time to time and i fix the problem by restarting or switch user , actually lenovo one of baddest trade name in all electronic devices PC - laptop or mobile

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To fair thats not hardware problem... if your fix is by changing user or restart - thats software issues. Try downloading keyboard drivers, uninstall existing ones, restart pc and install new ones. And just to be safe - if you using win10 switch to tablet mode before restart. Then istall fresh copy of drivers.

And I would deny that Lenovo is bad brand. Lenovo is just a different name for IBM computers. And you cant blame them for software issues.

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