Model A1059 or A1099 / 20, 40, or 60 GB hard drive / touch sensitive click wheel

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Will not play a whole song

Starts playing a song and about 30 seconds into it the song starts skipping. It then suddenly moves onto the next song and does the same thing over again. Will not play a full song.

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Bjo, this is an iPod 4th generation (Photo)? Just wanting to make sure.


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2 Answers

Chosen Solution

You can try to reset your iPod by following the Apple way :-)

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)

2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.

Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.

If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.

Also make sure you have the latest version itunes. If that does not help you can try to right-click on a song and go to options, there are probably no check marks in the boxes besides start and stop time. If you check both of these, it will fix the problem. I don't know how to fix it for all songs at once. The other thing that you can try, if the above does not work, is to completely empty your itunes library and re-import all your music to the itunes library. Also restore your iPod so that you start both itunes and your iPod with "a clean slate" Good Luck and let us know how you are doing with this beast ;-)

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I've seen this before in many iPods. Try restoring the iPod in iTunes first and then sync all of your music back over... do not let it restore from backup. With a hard drive based iPod, it could be your hard drive. In a Flash memory iPod like the iPod nano, it could end up meaning that you need to replace the logic board. Which model do you have, exactly?

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Bjo will be eternally grateful.
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