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model number A1763

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Beats^x won’t turn on andno light either. Easy fix or use my warranty?

I charged my headphones all last night I tried to turn them on later in the day and they didn’t even have a light, red or white, come on. There’s no visible damage to them and I’ve only had them for a little over 4 months. Can I do something or do I need to use my one year warranty?

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Chosen Solution

If you performed all the troubleshooting provided by the product then I would just go stress free and do the warranty. Does not make sense to temper with it or apply any damages, then the warranty is voided.

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I literally had the exact same experience. I sent them in for the warranty after meeting with somebody at the apple store who assured me the warranty would cover this as he noted how clean my beats were. Then beats denied my claim saying there was phyical damage when there had been nothing but wear and tear. It was an extremely disappointing experience. I would not recommend beats.

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I have 2 beats headphones one of them lasted 3 months the other 1 I only had 4 month and it died on me a 1 charge a shows the red light but it will not connect to the phone these phones are expensive there about $80 a piece and I'm tired by and another 1 this aint cheap I'm trying to figure out a way how to get them fix please give me a hand need some help please answer my question thank you

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Alan will be eternally grateful.
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