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Troubleshooting and repair information for the ASUS ROG G751 gaming laptop. Released in 2014.

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Both keyboard and USB Ports not working

My actual laptop is the ROG G502VS-DB71 but they didn’t have that as an option.

So I started up my laptop and had issues turning it on and windows said it didn’t update properly. It turns on fine now but I cannot use my keyboard or any of the USB ports. I’ve tried restarting it and uninstalling the keyboard driver but it hasn’t worked. Please help, I use it as my school laptop. Let me know if any additional information is needed. I’ve had it for about a year and I bought it refurbished and have had no issues until now. Thank you.

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Hi lexi

Switch on ur lap and look if the time is update i mean correct on the display is important for the update and on the same time try virtuelle keyboard on the screen u can connect wired keyboar and mouse the time just u fix the driver and the update for your laptop

Good Luck

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Lexi will be eternally grateful.
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