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The Galaxy S7 Edge is the curved-screen variant of Samsung's 2016 flagship phone, the Galaxy S7. Announced February 2016 and released on March 11. Model SM-G935.

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Why is my S7 edge screen black after software update?

My S7 Edge had a fall almost a month ago that resulted with a few streaked lines across the display but no cracks. It was still manageable and my intention was to get screen protection to slow down the process of getting worse.

I hadn't quite gotten around to doing that when I was till using the phone normally after-which which it asked for an update which I permitted.

After the software update was complete, I noticed the screen began to act weird (display kept vibrating vertically) and then like 5 minutes later the screen just went black although it still showed that the buttons were working.

I factory reset the phone hoping that would recover an initial version of what I was managing but I think I must have done this while the phone was still on and now the phone would not even respond.

Please what could I do at this point? What are my options?

Thank you

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Could be a bad software update that caused this issue, a lot of Samsung phones have had similar issues after a software update. Unfortunately the fix for this could be a couple different things most of which are centered around a screen replacement first to get a picture in order to do software fixes.

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