I dropped my phone in water and got it out immediately. I dried and took it to verizion where they reduxed the water out the phone works and will charge but the screen freezes up and you can't use it or power down . is there anything else I can do to get it back right? Im sick and can't afford another and this phone is my life. Can it be helped
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Hello Angela,
Unfortunately the treatment your phone went through with a Redux machine was only to prevent damage, not repair existing damage.
When a phone with a charged battery gets wet, electronics are quickly damaged by corrosion. This is a chemical process that is not reversed by drying the phone. For as long as the battery has charge and there is liquid in contact with the electronics, more and more components will continue to rust and/or burn.
Normally a phone will dry itself in 1-3 days. The idea of Redux is to speed this process up and dry the phone in 1-2 hours. While the concept is neat, the unfortunate reality is that most water damage occurs within the first hour, so drying the phone in this time frame may not be fast enough.
To repair the parts of your phone damaged by corrosion, a qualified cell phone repair shop will need to open your phone and work on it for hours or days. A galaxy Note 5 screen costs about triple compared to other brands, so hopefully the screen issue can be resolved without the need for a new part.
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@dakota72 tell us more about the redux treatment from Verizon. Right now your phablet behaves like water damaged and I am not sure if the Verizon treatment was any success at all.
by oldturkey03
Dakoda, Redux is a company that sells vacuum chambers to repairs shops as a quick drying solution.
by adam