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The Galaxy S7 Edge is the curved-screen variant of Samsung's 2016 flagship phone, the Galaxy S7. Announced February 2016 and released on March 11. Model SM-G935.

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Why is my phone stuck in safe mode?

Why is my phone stuck in safe mode I have reset it multiple times

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1 Answer

Most Helpful Answer

Do all the hardware keys work properly on the phone?

Power, home, volume up / down, back, app switch button?

Holding the volume down key while booting will cause the phone to boot into safe mode, my guess is that either the volume down button is physically jammed or faulty.

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So what to do? My volume down button isnt working at all. This safe mode disables all my apps and I need them for work! I've turned it on and off, restarting power, etc.

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If the volume button is stuck down, the phone should be opened by a experienced phone technician and they should be able to unjam the volume down button and have it working normally again. Otherwise if it is like not clicking / liquid damaged the volume button cable may need to be disconnected from the inside.

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