The Motorola Moto Z Play (model number XT1635) is a droid smartphone that was released in September 2016. The Moto Z Play can be easily distinguished by the word “moto” placed at the top and the square home button placed at the bottom of the front of the phone.

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No touch response after screen replacement

I replaced a screen with a cracked LCD. After replacement touch is unresponsive. During startup, I am prompted to enter my password and after a few seconds I can do so. Once started up, the screen comes on, but I can not unlock the screen. It appears to respond to touch, because the notifications change color when selected, but it does not unlock or prompt me to put in my code to unlock. Help!

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Only works now if I'm touching the screen with two fingers


hey did you get a solution to this? I am facing the same issue


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Hey Casey!

Incompatible screen. Moto Z Play is a difficult one to find good parts for. Have to make sure the flex configuration is exactly the same as on the original or else it either doesn't work or only works with two fingers like you mentioned.

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Casey Reynolds will be eternally grateful.
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