The OnePlus 5 (OP5) is a 5th generation smartphone released June 20, 2017. It is the successor to the OnePlus 3T and predecessor to the OnePlus 5T.

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Why is my Oneplus 5 is not starting

I was charging my onplus 5 on the company provided dash charger. but suddenly it got switched off. and when I tried to switch it on I got the Oneplus logo but it is not going any further.

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If I understand your question correctly, you are saying that upon turning on the phone it stops at the oneplus logo.

I would recommend clearing the cache partition. This will not delete any of your data.

To do so follow these steps.

Power down the OnePlus 5

Boot the OnePlus 5 into Recovery Mode

Tap on the language of your choice

Tap on the Wipe Data and Cache option

Tap on the Wipe Cache option

Tap the Yes option when asked to confirm

Wait for the OnePlus 5 to clear the cache partition

Then tap on the Reboot option to restart the OnePlus 5

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Vijit Gupta will be eternally grateful.
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