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The latest phone in the HTC One line, simply called the HTC 10, released in 2016.

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How to fix software

Hi,

I have HTC 10 and my phone not start anymore. I think are software problem.

How much cost to fix my phone?

Thanks

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Hi @louis68

Does the phone still charge OK

If it does ensure that the phone is fully charged and then perform a hard reset (or master reset as it is sometimes called). Scroll down to the section headed Master reset with hardware keys and follow that section only

Be aware the a hard reset will erase all your data and downloaded apps. It will restore the phone to its' factory default condition. It will be like when you first bought it.

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