The Samsung Chromebook 3, introduced in 2016, is the successor to the Chromebook 2 and features an Intel Celeron N3050 processor. The XE500C13-K01US model has 2 GB RAM while the XE500C13-K02US model has 4 GB RAM.

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Motherboard is no longer powering up.

We have about 2k+ of this model. I am starting to see lots of them fail due to power failure at the charging post. I have fixed this by replacing the motherboard. I hope someone has a better fix for this. Like maybe a bad solder job. Have not been able to identify the problem other than replacing the motherboard. The device is now 18 months old and only had a 12 month warranty. Being a school district, people cringe when I ask them to spend money. Please Help.

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1 Answer

Maybe power regulation capacitors? I have a Chromebook 3, but I have never experienced anything like this with mine, and I have had it 2 years and counting.

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James Shick will be eternally grateful.
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