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The Voyager Edge is a Bluetooth headset from Plantronics, released in February 2014.

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Why do noise cancelling does not work?

Noise cancelling it's not working and by the contrary the headset capture all the noise around me..So how can i fix it? This is my second voyager edge and both had have the same issue..

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Same with my Plantronics Audio 648 USB, Can someone tell me what needs to be done to fix this issue?

Here’s my email:


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Hey - have you reached out to the company's support department?

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Alex will be eternally grateful.
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