Skip to main content

Repair guides and support for phones manufactured by Oppo Electronics Corp.

368 Questions View all

Oppo A39 Touch Screen Not Working

Obviously, the screen is totally not working. This happen when I installed NBA2K14 app. So what I did is the hard manual reset, but the problem didn't get solve. So before I proceed to screen replacement, what are the practical remedies? My phone is just 6 months old.

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Method 1: Clean the Screen and Remove Screen Protector

Make sure the screen of your Oppo A39 Android device is clean and free from any debris or dirt. Use a soft, lint-free cloth to gently wipe the screen. If you have a screen protector, remove it and check if the touchscreen responsiveness improves.

Method 2: Restart the Device

A simple restart can sometimes resolve touchscreen issues. Try restarting your Oppo A39 Android device:

Press and hold the power button until the power menu appears.

Tap on "Restart" or "Reboot" to initiate the restart process.After the device restarts, check if the touchscreen is responding correctly.

Method 3: Remove and Reinsert the Battery (if applicable)

If your Oppo A39 Android device has a removable battery, try removing it and reinserting it after a few seconds. This can help reset the device and resolve touchscreen issues. Make sure to power off your device before removing the battery.

Method 4: Perform a Soft Reset

A soft reset can help refresh the device's software and resolve minor software glitches affecting the touchscreen. To perform a soft reset on your Oppo A39 Android device:Press and hold the power button and the volume down button simultaneously for about 10 to 20 seconds.

Release the buttons when the device restarts or when you see the device logo.

After the soft reset, check if the touchscreen is functioning properly.

Method 5: Check for System Updates

Make sure your Oppo A39 Android device is running the latest system software. System updates often include bug fixes and improvements that can address touchscreen-related issues:

Go to "Settings" on your Oppo A39 Android device.

Scroll down and tap on "System" or "About phone" (may vary based on device model).

Tap on "Software updates" or "System updates".

Select "Check for updates" and follow the on-screen instructions to install any available updates.If there are updates available, install them and check if the touchscreen responsiveness improves.

Method 6: Calibrate the Touchscreen

Some Oppo A39 Android devices offer a touchscreen calibration option that can help improve touchscreen accuracy. To calibrate the touchscreen:Go to "Settings" on your Oppo A39 Android device.

Scroll down and tap on "System" or "About phone" (may vary based on device model).

Tap on "Advanced" or "Additional settings".

Look for "Touchscreen calibration" or a similar option.

Follow the on-screen instructions to calibrate the touchscreen.

After calibrating the touchscreen, check if it responds correctly to touch inputs.

Method 7: Boot into Safe Mode

Boot your Oppo A39 Android device into safe mode to determine if a third-party app is causing the touchscreen issue:

CATEGORY

parent

TOPICS

primary

TOPICS

secondary

TOPICS

tertiary

How to Fix Touchscreen Issues on Oppo A39

Tips for addressing issues when the touchscreen is unresponsive or registers touches incorrectly.

Phones

Display and Touchscreen Issues

Touchscreen not responding or registering touches incorrectly

How to Fix Touchscreen Issues on Oppo A39

Comes with a 5.2 inches, 74.5 cm2 (~68.6% screen-to-body ratio) Display Size and a Li-Ion 2900 mAh, non-removable battery

Oppo A39 Topics

How to Send and Receive Text Messages on Oppo A39

How to Configure Voicemail on Oppo A39

How to Use Messaging Apps and Services on Oppo A39

How to Uninstall or Disable Apps on Oppo A39

How To Fix Touchscreen Issues On Your Oppo A39 Android Device

Method 1: Clean the Screen and Remove Screen Protector

Make sure the screen of your Oppo A39 Android device is clean and free from any debris or dirt. Use a soft, lint-free cloth to gently wipe the screen. If you have a screen protector, remove it and check if the touchscreen responsiveness improves.

Method 2: Restart the Device

A simple restart can sometimes resolve touchscreen issues. Try restarting your Oppo A39 Android device:

Press and hold the power button until the power menu appears.

Tap on "Restart" or "Reboot" to initiate the restart process.

After the device restarts, check if the touchscreen is responding correctly.

Method 3: Remove and Reinsert the Battery (if applicable)

If your Oppo A39 Android device has a removable battery, try removing it and reinserting it after a few seconds. This can help reset the device and resolve touchscreen issues. Make sure to power off your device before removing the battery.

Method 4: Perform a Soft Reset

A soft reset can help refresh the device's software and resolve minor software glitches affecting the touchscreen. To perform a soft reset on your Oppo A39 Android device:

Press and hold the power button and the volume down button simultaneously for about 10 to 20 seconds.

Release the buttons when the device restarts or when you see the device logo.

After the soft reset, check if the touchscreen is functioning properly.

Method 5: Check for System Updates

Make sure your Oppo A39 Android device is running the latest system software. System updates often include bug fixes and improvements that can address touchscreen-related issues:

Go to "Settings" on your Oppo A39 Android device.

Scroll down and tap on "System" or "About phone" (may vary based on device model).

Tap on "Software updates" or "System updates".

Select "Check for updates" and follow the on-screen instructions to install any available updates.

If there are updates available, install them and check if the touchscreen responsiveness improves.

Method 6: Calibrate the Touchscreen

Some Oppo A39 Android devices offer a touchscreen calibration option that can help improve touchscreen accuracy. To calibrate the touchscreen:

Go to "Settings" on your Oppo A39 Android device.

Scroll down and tap on "System" or "About phone" (may vary based on device model).

Tap on "Advanced" or "Additional settings".

Look for "Touchscreen calibration" or a similar option.

Follow the on-screen instructions to calibrate the touchscreen.

After calibrating the touchscreen, check if it responds correctly to touch inputs.

Method 7: Boot into Safe Mode

Boot your Oppo A39 Android device into safe mode to determine if a third-party app is causing the touchscreen issue:

Press and hold the power button on your [ placeholder] Android device.

Long-press the "Power off" or "Restart" option on the screen.

A pop-up menu will appear.

Select "OK" or "OK" to boot into safe mode.

In safe mode, only pre-installed system apps will be active. If the touchscreen works fine in safe mode, it indicates that a third-party app is causing the issue. Uninstall recently installed apps or perform a factory reset to resolve the problem

Was this answer helpful?

Score 0
Add a comment

Add your answer

Efren Guibao will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 5

All Time: 814