Unable to open any apps
My phone was working pretty well.. but since morning im unable to open any app.. whenever i click on it it takes me back to start screen. my dialer and internet explorer and gallery are working well but not any other app.. i tried soft reset but its of no use.. can you say any other solution apart from hard reset as i dont want to loose my data. Mine is windows 8.1 version.
Is this a good question?