Fix Your Stuff Community Store

The March 2015 update of Apple's 13" MacBook Pro Retina Display, model A1502, features fifth-generation Intel Core i5 and i7 processors and introduces the Force Touch trackpad.

1186 Questions View all

Options

MacBook Pro early 2015 not turning on and not charging

Hi, I'm far away from civilization thats why I need your help guys. My problem is: MacBook pro 13" early 2015 is not turning on and charging and trackpad is dead also.

1. Charger's diode is not shine by any light(red/orange/green) . But I tested my charger with another MacBook and charger is working.

2. I tried to connect another charger. First 1-2 minute I can see green light and then diode turn off.

3. Trackpad is not react to any action (like double click). Right now this is just some plastic area

4. Turn off and turn on battery connector also didn't help me.

Laptop did not receive any damage and was not flooded with water. Day or two before I got it from safe and checked my email then closed it and put to the safe again(hotel standard safe) (everything was okay but I didn't remember battery charge percent at that day) then I open and figure out that MacBook is dead.

Answer this question I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest

Options

I would start off checking the MagSafe connections. Review this Apple T/N : Apple Portables: Troubleshooting MagSafe adapters. If you can get your system running download this great free app: CoconutBattery it will allow you to see what’s happening with both your battery & charger.

As for the trackpad I’m thinking either the battery has swelled compressing the ribbon cable or the trackpad has failed. This could be caused by over doing the cleaning, where the cleaning fluid has seeped into the layers of the trackpad. I always put the cleaner on the rag then wipe the surface, never spray the cleaner onto the systems keyboard/trackpad or screen surfaces.

Was this answer helpful?

Yes No
Score 0
Add a comment

Add your answer

Alex will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 2

All Time: 1,055