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Repair information and guides for the iPhone 6S released by Apple on September 25, 2015. Models: A1688, A1633

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iPhone 6s doesnt react to pressing home button

Hi. I recently changed my phone from 5s to 6s. Heres the problem. Sometimes, when I receive a call, neither screen turns on itself, nor I can do that manually, by pressing Home Button. Vol buttons doesnt work aswell. When I press the power button, it just hangs an incoming call. Also, when idle, this proble still exists, I have to press the home button dozen times to wake the phone. I had that problem on 5s, so I changed the phone in hope to fix, but nothing, it still occurs. Ive had 6s for 4 days, completely new, ios 11.2. Note, that problem appeared when i updated to ios 10 and changed a sim card. Could simcard be a blame? Please, any help would be highly appreciated, im just desperate, because I threw too much money in iPhones. Sorry for a long topic. Thank everyone in advance.

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1 Answer

Hi Nika,

If your iPhone is unlocked; try another simcard. Restart. If it works fine, you can be sure its not the hardware failing in the iPhone. You can always ask a new simcard, free of charge.

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Yes, I will do that. Thank you very much

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Nika Narimanidze will be eternally grateful.
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