Released September 22, 2017. Model A1863, A1905. Available as GSM or CDMA / 64 or 256 GB / gold, silver, and space gray.

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Is iPhone 8 home button replaceable?

Hi, my iphone8 home button is crack, if i replace the home button, will the touch id still work? Already go to the service center, they said i have to exchange the unit.

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My grandson picked his phone up to use it and the home button was cracked. No drop Apple said we dropped it and have to pay 180.00 to get fixed. There is a problem with the phone.

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Home buttons do not just crack. They either have to be dropped or something has to impact it it. Perhaps he had it in a backpack and something hard bumped it, especially if he dropped the backpack on the floor.

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The button is sapphire while quite hard it can cleave (crack) if hit just right if the crystal has a flaw (just like a diamond). Looks like Apples QC is not catching these questionable buttons. Now the hard part proving it to Apple it was defective!

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I’ve just had the same issue!!! i picked up my phone and the button has cracked. Ive not dropped this phone and it can’t be older than 6 months or so. There is very obviously an issue with the button. I’ve still got to go back to the store where I got it and complain.

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Same issue. Never dropped the phone or bumped into it. May have pressed it hard because I am used to the 6. This should not be happening. They should replace the phone. It is obviously defective!!!

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The Home Button is matched to the logic board so you cannot change it and retain Touch ID functionality. Additionally, starting with the iPhone 7 & up, the Home Button no longer as a mechanical actuator so you cannot even replace the HB with an aftermarket one because it will not do anything. Unfortunately, only Apple can repair this.

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I see, if i change the HB with aftermarket, i can still use the phone as usual but no touch id.

If i want touch id works, i have to bring to apple?

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An aftermarket HB will not have "click" function either...it's strictly cosmetic. Only Apple can replace your Home Button.

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unfortunately, apple service center here in indonesia suggest me to exchange the unit with the price more than half price of the iphone.

Thanks for the reply

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yup just more of the apple morons making their phones unrepairable except by apple for outrageous prices...............

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My daughter was lying in her bed, phone in her hand. While I was talking to her, her iPhone 8 died. Then as none of the buttons worked, she handed it to me. Her home button was cracked. There is NO way she wouldn't have noticed this on her "precious" Even if she had dropped it, her case has a protruding front lip. You'd have to hit this with a nail and hammer to get a crack on the home button....

I chatted with an apple agent for 96 minutes, rebooting (unsuccessful) and then restoring the phone to discover, of course, that the home button didn't work. So then we went to the store. They repeated all that, and insisted that she dropped it. So, $169 later (they told me $149, but you pay tax too...), another 90 mins (took longer than they said to fix, hmmm ), she has her phone again, but I have had it. I've been reading many people complaining about this exact same issue. How could all these people have spontaneously cracking home buttons on their iPhone 8s without there being some fault with the phone?

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There is definitely a design fault. I had my brand new phone for a few days and whilst charging it a crack appeared on the home button. Went back to the phone shop who refused to swap it and told me to go to the apple store. They said I need to pay £180. What a joke! I was livid

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i had the phone 3 weeks. all of a sudden, crracckkkkk……. the home button cracked. never dropped or abused one bit.

apple tells me, its my fault. $180 to fix on top of the $800 i paid for this piece of crap. this is why they are a trillion dollar corp. customer service blows. im going to the apple store in nyc tomorrow to raise high holy !&&*.

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Today I picked up my phone and the button has cracked. I’ve not dropped this phone and it can’t be older than 6 months or so. There is very obviously an issue that needs to be addressed by Apple with the button. I completely rely on my phone for my business and all my personal banking etc. This is very frustrating and I don’t have the time to stand in the store all day whilst they make up excuses. I’ve still got to go back to the store where I got it and complain.

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