Fix Your Stuff Community Store

The 2016 version of the Samsung Galaxy A3 budget smartphone (model number: A310F).

59 Questions View all

Options

How to access a phone with a broken screen?

My Samsung Galaxy A3 has a broken screen. It still turns on, vibrates when plugged into a charger etc but I need to access my photos on it. I am getting the phone replaced and have been instructed to erase everything that I can off of it, but obviously this is very difficult without access to my phone!

I have plugged it into my iMac, but when I do this my computer does not recognise it. If anyone has a solution to this it would be a great help! Thank you in advance.

Answer this question I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest
Most Helpful Answer

Options

try downloading samsung kies and it should let you enter the phone. if you have a passcode or lock on the phone you may have problems getting anything off the phone as some software asks for the screen to be unlocked

Was this answer helpful?

Yes No
Score 1
Add a comment

Add your answer

Layla will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 3

All Time: 322