This is a stainless steel, 4 slice toaster oven. The model number is located on the bottom of the device. It has a single rack height and a removable crumb tray.

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Why is my ON light always on even if all the knobs are off?

My toaster is brand new and i used only once. The second time, the ON light kept turned on even though the oven was off. Is there anything I can do to turn it off?

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Hi @csiqueirab ,

Don't know your toaster but was wondering if the timer control knob should be at the red arrow position and not at the blue arrow position as shown in the image below. Apologies if you have it already there

Block Image

(click on image to enlarge for better viewing).

If this is incorrect, I suggest that you contact Black & Decker customer support either for an answer to your problem or if the toaster is faulty what to do to get a manufacturer's warranty repair or replacement.

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It worked! I can't believe I didn't see this feature "always on"! It worked! Thank you very much!


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Camila Siqueira-Boonstra will be eternally grateful.
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