The ZTE ZMax Pro is identified by its black color, rear fingerprint sensor and its model name, Z981, which can be found under the rear case.

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Two problems with a ZTE zMAX Pro

Two questions. first: getting a message unfortunately stock Android has stopped working. second: the touch screen doesn't respond correctly, sometimes it won't do anything then it'll do exactly what you don't want then all of a sudden it seems to work fine and then goes back to doing the same stuff doesn't respond correctly. (HELP)

Answer this question I have this problem too

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What do I do to fix.

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I have this problem too. ZTE isn't fixing anything.

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What the heck is this? I keep getting this message and I keep ok-ing it but what can happen after ok-ing it a 100 times. Not happy!!!

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I factory reset mine and it slowed both problems, but now the charging port is not working correctly. I have to constantly wiggle my charger around until it starts charging and then God forbid I touch it cuz it'll stop working again. ZTE used to be my favorite phone. This is my third and last one. I will never buy another one.

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That is supposed to say solved both problems

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Have that zte pro what I did was find it in settings app then scroll till you find stock Android go into it Force stop it clear all data from it and then reboot working good now..

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I downloaded an automatic ( cache cleaner 2018) and has solved the solve the problem for now

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I finally just had to get a new phone. When I walked in and started talking, the lady said that the not charging was one of the hugest problems with these phones. I charged mine after I left and I have left it sitting. It stays charged. Only loosing a small percent each day. But if I ever pic it up and open pics or play a game the battery is nearly dead. On top of getting a stock android error. (Something of that nature) stock something. Anyway, she said they've had many returns and bsd reports on these phones. I am terribly upset. I really love that phone. The size and all. It takes great photos. I am really upset over the whole thing.

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Totally agree with Christine/@beck256

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Totally agree with Christine/@beck256.

Post from January 18. I haven't bought the new phone YET... bc I haven't had it long and have insurance. Will they replace or fix my phone. Love Camera, size of screen and wonder if the service department of the company will help fix or replace my phone?? Spent over $200, and get no help, no advice and/or fixes for this Phone.

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First hard reset the phones with keys.If the problem still same upgrade the firmware of the phones.Even on touch issues somehow software but that may be the hardware issue.Replace the touch can fix it.

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I have both of these same problems and more but manly those two and all of my stuff is up to date and it still comes up the stock android message then when I press okay it goes back,to the app I was on before whatever I am on at the time I have restarted it many times doesn't work only this it does is make it a little longer time in between the pop ups for the message

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Download an automatic cache cleaner. I have the ZTE z981 and it's doing the same thing as your phone

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I ended up trading in for a new phone. My phone company said they had a little of problems with these phones. Seems like that is the line everyone gets after so long. These phones dont seem to be mad to last long. They want to make more money off of us because they know we will but a new phone. I bought an LG BRAND. It is a pain. As soon as im able to upgrade im d

Going to Samsung and hopping for the best. I am tired of having to buy a new phone nearly every year.

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MY ZTE Pro Max phone when Recording it delaying And skipping lyrics what could be the Problem and how can I resolve the Problem?

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It still can't be fixed .

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it works fine for me but why they stop selling it

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Yea I had this problem. And ZTE has no intentions of fixing it. I had to go tact the CEO of mu carrier before I had to force them to give me new phones of a different brand. And I. Threw those zte away trade In value is $12.

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The “Stock Android” message is a simple fix. You have too many icons on your desktop screen or screens. (I had 2 desktop screens. You may have even more?) Remove some of these icons… it will not delete the app… they are still on the main apps page. To remove an icon from your desktop… hold your finger down on the icon and slide it up to the word remove.

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JW Mills will be eternally grateful.
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