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WD Scorpian Blue 750 MB Hard disk failed - showing as ASMT 2115

A couple of days back I could not log into Windows 10 due to an error with Windows Error reporting. I tried various things but I could not. So all my data is trapped in the hard disk (WD7500BPKT) .

The hard disk is divided into 3 partitions with Windows etc on one partition.

I was planning to rescue my data by buying an external hard disk. But it shows up as AS2115 / ASMT 2115 USB but I can not see any files.

The box I bought is this:

https://www.amazon.co.uk/gp/product/B075...

I have attached various pictures.

Can anyone help?

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Update (11/26/2017)

Hi - I have attached a picture of what I get ... it says its uninitialised... I get an option to initialise the disk but I do not want to end up wiping the data....

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@abhinavz2000 I am a bit confused here. The failed drive is still in your computer and you are trying to back it up to an external drive. Of your placed the failed hard drive in the enclosure from Amazon and try to back it up to a different computer. If that is the case, it will not work. If your hard drive has failed it will not be read in the enclosure. That is most likely the reason why you cannot see your files. At this time I would suggest that you consider replacing the hard drive controller and see if you can recover the data. To help you with that we would need to see the PCB of the failed drive. Post some images of your drive with your question. Use this guide Adding images to an existing question for that.The replacement of the boards is usually not very difficult and may get you to the point of accessing your files. Check something like this guide Hitachi GST Deskstar HDS721010CLA332 Hard Drive Controller Replacement for the how-to. Even so it is a different drive, same idea for yours.

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Guide

Adding images to an existing question

Difficulty:

Very easy

—

2 - 5 minutes
Hitachi GST Deskstar HDS721010CLA332 Hard Drive Controller Image

Guide

Hitachi GST Deskstar HDS721010CLA332 Hard Drive Controller Replacement

Difficulty:

Moderate

—

20 minutes

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@oldturkey03 his internal drive was failing. He purchased an amazon enclosure and put the drive in it. It shows both the external to USB bridge in his photo as well as a standard USB mass storage device when he plugs it in.

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My original internal drive has not failed. I think its a software problem that is not letting me get into the hard drive. I have tried system restore etc but that does not work.

So when the internal drive is in my original computer I get up to windows login and after I log in it starts showing an error relating to windows error reporting.

So I took the drive out and put it in external casing where it is not being recognised

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Right click "My computer/PC", select Manage.

Find "Disk Management".

Does the USB drive with 3 partitions show up in Disk Management?

If so, try assigning drive letters to them.

Also, did this come with the laptop?

Go to wdc.com, and give them your serial number. The WD Black hard drives purchased separately have a 5 year warranty, they will send you a replacement drive first so you can copy your data from the old drive to the new drive before you send in the old drive.

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@abhinavz2000 you can also download the free WD version of Acronis.

http://downloads.wdc.com/acronis/ATI2016...

If you are successfully able to back up the drive to a .tib file, you can browse the tib like a normal hard drive and extract your important files.

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This probably won’t help, but ASMT 2115 is being returned by the external drive enclosure. I have a Toshiba 4TB drive and a Western Digital 4TB drive each in the same model external enclosure from Inland and both of them show up as device type ASMT 2115. As a result Windows doesn’t report the brand or model of the drive, it sees them as ASMT 2115.

I recently tried to back up a laptop using Acronis free from WD and from Seagate, to external drives each in the same type of Inland enclosure. WD OEM Acronis 25 did not recognize the external WD drive but Seagate Acronis OEM 24 did recognize the Seagate drive.

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Abhinav Agarwal will be eternally grateful.
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