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Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

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phone not responding after battery replacement

Hi all,

I have been experiencing issues with my iphone 6. Firstly, the screen has been a problem as the colors have become over saturated/dimmer and I am able to see the keyboard faintly no matter what I have open. Also, I usually have to unlock, lock then unlock the phone again for it to respond to my finger.

Secondly, the battery life completely dropped off and barely holds a charge so....

I replaced the battery, thinking mine might be slightly swollen (went to the apple store etc etc totally no help). Although this fixed the battery life issue the screen was still as messed up as previous...however, after working great (battery wise) for about a day and a half, my phone went black as ~7% battery left. I immediately plugged it in and straight away the white screen appeared with the apple logo. This remained for a few minutes before returning to the black screen and then begin to switch back and forth every 30 seconds or so. I plugged it in and the computer does not recognize the phone...

I tried the hard reset etc. took it in again to the apple store and nothing from either...completely unresponsive...

Anyone have any ideas on what might be the problem?? Would really love for this to not be the end of the road...

Thanks!

Answered! View the answer I have this problem too

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So what is the history of the phone over the last few weeks/months; was it dropped, damaged, repaired or came into contact with water?

You may have a low quality replacement battery. If you bought it from a reputable source, have it replaced. If you bought it cheap on eBay, buy a good one here.

Your touch issues may just be screen related. Have you tried another screen? You could order a replacement here as well. However, when there are multiple, sometimes overlapping problems, it becomes less cost effective to troubleshoot it yourself because the only way to properly identify the issue is to have known-good parts on hand. You may want to consider bringing into an independent repair shop, they will help you out.

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