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The Seagate FreeAgent Go is a portable external drive by Seagate. It was released in May 2010.

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USB Ports reset when new connection is made with USB

I have a Seagate External 1TB HD that I use with my Asus GL502 laptop. When I plug it in, a notification comes up telling me it's been connected. Great.

When I plug any other USB device into my laptop however (like my logitech headset), the ports reset as if I've just reconnected everything and the notifications show up again, even though I never unplugged them.

This also happens to my mouse.....I don't understand. Please help?

This is most annoying when I am accessing a document or something important for school on the external hard drive, and after plugging in my mouse or headset, the doc/info I have open is no longer available and force closes because the laptop acts as if I've unplugged the HD.

note: this happens with flash drives as well.

Answered! View the answer I have this problem too

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You need to get a cable that has 2 USB on one end.

The problem is that there isn't enough power by itself on the USB hub.

https://www.amazon.com/gp/product/B00MFL...

Check the heads, the link is for a USB 3 type connector, but they make them for other types of connectors. Using this takes up 2 USB ports for the hard drive.

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