The Dyson Ball Multi Floor Upright Vacuum was released in 2012 and can be identified by the Dyson tag DC40. It is very similar in design and mechanical operation to its earlier counterpart, the DC41 Animal.

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Why is only one side of the brush bar turning?

Only one side of the brush bar is rotating when in use.

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The brush bar axle has broken. Mine broke also due to a bunch of hair wrapped around axle (daughter has long hair). It is a piece less than 2 inches long, 1/4 inch round. Has a screw on each side allowing for easy replacement. Problem is...I cannot seem to find the brush bar parts sold separately.

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